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Creating/Editing your Table Floor Plan

 

Summary

The Table module in WaiterMate helps front-of-house staff manage orders and operations with the ability to add orders to tables on the graphical floorplan. This article covers how to add, edit, move, join and delete tables in your floorplan, as well as how to create new sections and save your work. The 'Table' account type is typically used for 'a la carte' style service, where orders are placed on a table without immediate payment required from the customer. By creating a 'Table Layout' or 'Floor Plan' any user needing to access this account will have a visual layout of the venue. 

Step 1 - Accessing the Table Setup Screen

  1. Log into WaiterMate.
  2. Select 'Rearrange Tables' OR
  3. Select 'System Admin'.

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  • If 'System Admin' Selected: From the top screen, make sure 'Daily Tasks' is selected then select 'Table Setup' Icon.
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Step 2 - Add New Table Icons

  1. Select the 'Create' Icon from the panel on the right-hand side of the screen.
  2. Select the desired table icon.
  3. Place the icon on the floor plan by pressing the screen roughly where it needs to be positioned.
  4. Continue these steps until all the required tables and icons have been placed.

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Step 3 - Editing your Table Icons

  1. Select the Edit icon from the panel on the right-hand side of the screen then an icon on your floor plan to open the 'Edit' dialog box.
  2. Select the keyboard icon then type the desired name for the table.
  3. By choosing the 'can order to table' icon, the table's status can be set to allow or disallow orders. (sometimes it is useful to add points of reference such as the bar or entrance but not allow the staff to order to this icon). 
  4. The icon can be reselected by choosing the 'Change Table Icon' image.
  5. Select 'Ok' to save the changes.

Handy Hint: If you are using Tyro 'Pay at table' Eftpos, Table icons can only be represented by a number. 

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Step 4 - Moving Table Icons

  1. Select the 'Move' icon from the panel on the right-hand side of the screen.
  2. Choose the desired table from the floor plan and drag it into the desired position.

Handy Hint: If the 'grid' Image is selected, it is easier to align the tables.

Screenshot 2024-12-03 165822.png

Step 5 - Deleting your Tables

  1. Select the 'Delete' icon from the panel on the right-hand side of the screen.
  2. Touch any icons on the floor plan that need to be removed. (Note - tables that have active orders on them cannot be removed)

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Step 6 - Joining Tables

  1. To join two tables together, select the 'Join' icon from the right-hand side of the screen
  2. Draw a line between the two tables you wish to join (you can only join two tables at a time). 
  3. The first table you select will go grey and both tables will have a colour outline to signify they are joined

Screenshot 2024-12-05 150347.png

 

Handy Hint: To customise the colour of the join lines, select the 'Palette' button on the lower left corner of the screen. A list of colour palettes will pop up. Select the option that suits you the best and press ok. 

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Step 7 - Splitting joined tables

  1. to split tables you have previously joined, select 'Split' on the right-hand side of the screen 
  2. Select all tables with grey numbers to split joined tables 

Screenshot 2024-12-09 165022.png

Step 8 - Adding a New Section to the Floor Plan 

  1.  From the lower section of the panel on the right-hand side of the screen, additional sections can be added, edited or deleted by selecting the corresponding icon 
  2. selecting the 'Edit' icon will open the 'Edit Section' dialog box
  3. Additional sections will be shown at the bottom of the WaiterMate screen and can be given a separate table layout correlating with the different sections of your venue 

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Step 9 - Adding a New Section to the Floor Plan 

  1. Saving the floor plan from the panel on the lower right-hand side of the screen with 'Reset daily' turned on will ensure that this floorplan becomes the default floor plan. i.e. while this function is turned on any edits made to the floorplan will revert to the original the next day. 

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Please note: 

If you see Table Sections starting with the section name and ending with HH, these are online tables typically being used for Order & Pay @ Table solutions, such as HungryHungry integration / Doshii / Deliverect etc

OrderMate will typically mass duplicate all sections and tables on initial 3rd party integration, however the venue operators will need to manage any additional tables / sections in future and communication with the 3rd parties to import accordingly.

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